09-20-2024 01:48 PM
Hello,
I have Nest Hub 2, I noticed since I use a new router (D-Link), my Nest hub freezes every 2 days, and I need to reboot the router first then the Nest hub, so it can work again.
I've never had this issue when I had the first router. To give your more precision, the issue came only night while sleeping. If I try to reboot my device without restartung router, the screen's still white and freezed.
Technical informations of device :
System firmware version: 20.20240530.3.236
Cast firmware: 3.74.419799
Language: en-US
MAC address: AC:67:84:1B:60:DF
Thank you for helping
Samira