Nest hub gen 2 sling tv

[Sammyb89]

Just got a new nest hub. After setup it has a display button for a sling tv, which I’ve linked to my sling account. It doesn’t work. If you click the icon, Google assist says “open sling tv” doesn’t work. Basically nothing you do makes sling tv work. 

This is disappointing, you’d expect the apps to work when you buy something like this. 

[Dan_A]

Hi Sammyb89,

I know how exciting it must have been when you're about to use your new Nest Hub but found out the Sling TV doesn't work. No worries, I'd love to help you out. It would help a lot if you could first do a sequential reboot by unplugging the power cord of your router followed by your Nest Hub. Restarting your phone might also help. While waiting for the reboot, let's double-check your Sling account if it's added to Google. Follow the steps below:

1. Open the Google Home app.
2. Tap the plus icon  and then Video.
3. Choose a video streaming service, then tap Link and then Link Account.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hi there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Regards,

Dan

[Sammyb89]

I’ve reset it. Still doesn’t work well.  If I instruct it to play a specific sling tv channel, the hub will play it. The hub UI button for Sling TV does nothing and throws and error message of sorts. I’d upload a picture or video but this forum doesn’t seem to support it. Anyways, go ahead and lock the thread. Nothing more to add here. Disappointing product nonetheless, will be returning. 

[Dan_A]

Hi Sammyb89,

Thanks for the response and I apologize for the inconvenience. Don't give up on this. Would you mind telling me how you did the factory reset? Apologies for the question, I just wanted to make sure we know what the next steps would be. Also, have you already tried linking Sling TV to your Google Home? Could you tell me how it was?

For more detailed info, check out the links below:

• Link your TV to your Google Nest or Home speaker or display.
• Play TV shows and movies with your speaker or display.

Best regards,

Dan

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Azarco]

Hey Sammyb89,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,

Alex