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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Phillips hue bulb won’t connect

I can’t connect one of my 3 Phillips hue bulbs and it was connected before so I’m beyond frustrated. I’ve tried everything. Even switched it with another bulb and renamed it due to its new location and it still won’t let me add it to my google home.

Amandaf by Community Member
  • 386 Views
  • 3 replies
  • 0 kudos

Sorry it looks like those lights haven't been set up yet

So my Hue lights have been set up for minimum of a year. Maybe longer. Just recently I get the error “Sorry it looks like those lights haven't been set up yet. You can set them up in the Google Assistant under settings.” I can’t turn them on by voice...

RPS1971 by Community Member
  • 1480 Views
  • 7 replies
  • 2 kudos

Nest turning off

Hi, my nest thermostat keeps randomly shutting off once a day. I have a full schedule to keep it running for the cool mode and I keep finding it completely off. I don't have eco mode on and I don't have home/away on either.

Nest log in from app

I changed my WiFi password and forgot to re log into my nest thermostat. It’s showing off line in the nest app. I’m now remote so can I log into my nest on my iPhone or can it only be done at the thermostat?

JWMARV by Community Member
  • 682 Views
  • 7 replies
  • 0 kudos

Photos showing all day?

Hi everyone,Does the google home display show my photos all day even when no one is home?I can set it when it’s dark, the screen turns off, but this doesn’t apply during the day. Is the five minute screen timeout the only option? thanks in advance, L...

05mccannl by Community Member
  • 503 Views
  • 2 replies
  • 0 kudos

Nest "smart" lock and Google home

Bought a nest door lock and trying to set permissions aka access codes for family members but it's impossible to do. Firstly in the nest app there's no icon that's supposedly there shaped like an eye to set passcodes for users. Also the users in the ...

Spotify Display info

Hello! when casting from the Spotify app to my home speaker group, the nest hubs (2nd gen I believe) no longer display song info. It just says Spotify. I know a silly thing but it’s bugging me. I’ve reboot both Spotify and the Google home app on my i...

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