11-16-2022 10:38 AM - edited 11-16-2022 10:40 AM
I'm currently in a dispute with my energy supplier who fitted a faulty gas smart meter which hasn't recorded my gas usage for the 3 months running up to winter. They want to estimate my energy bills for those months based on my usage now the meter has been replaced which I think is really unfair. I've hardly been using my gas heating due to the rising cost of energy but now the weather is getting colder im obviously going to be using my gas heating more. Is it possible to download a usage history from my 1st gen nest thermostat past the 10 days I can see on my android app?
12-12-2022 01:38 PM
Hi Bongobasher
Your Nest Thermostat’s Energy History records how often and for how long your system has run. Energy History shows you how to make smart choices about your schedule and temperature preferences.
You can view your Energy History with the app or on your thermostat. Check this link for more details.
Best,
Mel
12-15-2022 03:09 PM
Hey there Bongobasher,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Mel
12-16-2022 04:17 PM
Hi Bongobasher,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel