Nest thermostat

[Melwynne]

Hi, I have a gen 2 nest thermostat and it won’t turn on even when on charge for a few days, it just flashes green, then when I do manual reset and hold it down for ten seconds it flashes red for a while then goes back to green. Does anyone know if this issue is resolvable? Thanks in advance 

[Jake]

Hey there,

Sorry to hear about the trouble with your device. I wanted to follow up and see if I could be of any help. I found an article with more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jhonleanmel]

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel