11-04-2022 03:36 AM
Hi, I have a gen 2 nest thermostat and it won’t turn on even when on charge for a few days, it just flashes green, then when I do manual reset and hold it down for ten seconds it flashes red for a while then goes back to green. Does anyone know if this issue is resolvable? Thanks in advance
11-08-2022 10:56 AM
Hey there,
Sorry to hear about the trouble with your device. I wanted to follow up and see if I could be of any help. I found an article with more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-11-2022 09:44 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
11-12-2022 01:22 PM
Hi everyone,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Mel