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Nest thermostat

Melwynne
Community Member

Hi, I have a gen 2 nest thermostat and it won’t turn on even when on charge for a few days, it just flashes green, then when I do manual reset and hold it down for ten seconds it flashes red for a while then goes back to green. Does anyone know if this issue is resolvable? Thanks in advance 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry to hear about the trouble with your device. I wanted to follow up and see if I could be of any help. I found an article with more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel