01-01-2023 10:15 PM
I have two nest learning thermostats in my house. One downstairs and the other in the master bedroom. I recently changed my wifi firewall settings to high settings and the thermostat in the master bedroom went offline but the one downstairs was still available on my app. I tried resetting the second thermostat but when I try reconnecting I get the error code m15. I then changed my firewall back to low security and the thermostat worked fine. How do I set my firewall to maximize security and still have the thermostat working on the app? Thanks
02-07-2023 11:59 AM
Hey there,
Apologies for the late reply. I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
02-10-2023 10:43 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
02-13-2023 10:41 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake