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New routines system not changing light colors

Deboxta
Community Member

I've been using tuya based smartbulbs and google home doesn't seem to be able to change the color on any of them with the new routine system. I created a routine to change the color, selected it and saved everything, but everytime I try the routine google assistant gives me the "Actually, "my bulb name" doesn't support this". I've tried everything I could think off at this point, resetting everything, relinking my accounts, etc but nothing worked. Despite not working in routines, I still can change the color manually in the individual bulbs and by voice command.

Is it a known problem? Are google working on it?

50 REPLIES 50

VCat
Community Member

I also still have this issue. Created a routine to change colors of my Nanoleaf bulbs and sometimes it works and other times it gets me the "device doesn't support that yet" response. It's very frustrating.

DRPKGR
Community Member

Please fix that issue. Show us youre the beast, not some third grade

Ivanhoe007
Community Member

I can relate with the same problems. Have many recent (2023) Philips Hue lamps (White and Color Ambiance). Everything seems to work well (manually choose color), only during routines I get the message that my lamp does not support this. However, from the available colors I have found two that do work...one of the purple shades and a warm white. The other error message above always appears. Very frustrating, hopefully they will now take this seriously and give us a solution.

Malako
Community Member

Real **bleep**ty workaround is to set brightness, color and turn on in separate actions. Color has to be set by Custom command, like "set my light to green". This is of course a crap solution if you like me have a lot of lights.

Since Google won't address this bug that has been around for years, my last resort before switching to Alexa is to delve into automation scripts. Will get back with example script if successful.

Really infuriating that this is not getting addressed by Google.

DRPKGR
Community Member

Im affraid its not working in my case

Malako
Community Member

https://home.google.com/login is down, error 500....so no automation scripts either.

z00cinco
Community Member

Same problem with routines, it seems to only work when I force with both commands... I'm using C by GE light bulbs.

I have the routine using contol Home Devices and I also have the routine wiht a custom command "change color of lamp to white".

If I remove one of the command the routine does nothing, but with both commands the routine works. The annoying thing is that I always receive a message telling somthing link "that device doesn't support it" but the color changes.

Ruzi
Community Member

I'm using Feit Bulbs, but for some reason, the light doesn't change colours when I use the start light effect as part of my morning routine.

I can manually change the light colour but at that point, I'd rather have an 18 action morning routine to trust that it works.

Jer0me
Community Member

I have been having the same issue for 3 years now.

I setup Google Home today for my brother, still the same issue : I have to change the color with Custom commands in the routines.

And since I am french, I have a very poor range of colors available, even the ones listed on my Google Nest are not handled properly with vocal commands.

Manual change of colors works, but saturation is very low for some reason (while working perfectly when using Govee, Smartlife and other apps directly).

I chose Google Home instead of Alexia because I trusted Google to make good software... Such a disapointment to see the same basic problems shared by so many users and Google doing nothing, year after year 😞

Keetn
Community Member

It is absolutely true. Google doesn't take users' problems seriously. Even after years, this problem still exists. I've searched everywhere and tried everything but nothing worked. In the end, I had to revert back Original app (eWeLink)

z00cinco
Community Member

It seems to be working now! I've tried a routine for changing my light color and I used the "control my home devices" selected the light and selected change color and it worked.