OK. Sorry, I can't reach "device" right now. Try again later

[DelicateDonkey]

Since the last few days I keep getting the dreaded "OK. Sorry, I can't reach "device" right now. Try again later" for all my smart home dimmers. The strange thing is that all actions (on/off/dim) are carried out successfully. Google Assistant complains it can reach the device, but the requested action already has been executed. This is very annoying...
I already destroyed my "house" in the Google Home app and created a new. The same behavior is present in the new house. 😭

Cheers,
Dennis.

[GaNg-MeMbeR]

May have devices saved twice. Have you changed your wifi password lately? 

[DelicateDonkey]

The devices aren't added multiple times (impossible), and the WiFi network hasn't been changed. I even tried to begin from scratch, delete household, recreate household (new name), and add devices. With the same results, regrettably.

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this?

I look forward to hearing from you.

Best regards,
​​​​​​​Garrett DS

[DelicateDonkey]

Well, it still doesn't work without problems. That is, everything works, but the Google Assistant thinks it doesn't work.

[GarrettDS]

Hey there,

Sorry to hear about the frustrations that you're having with the Google Assistant still.

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer. 

Please let me know if you have any further questions.

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to hop in here to see if you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

[DelicateDonkey]

I'm not sure why the Google Assistant Forum would be a better place to ask this question?

[GarrettDS]

Hey there, 
If you disagree with that I'm happy to continue to try and help you. Have you tried uninstalling and reinstalling the app? Or you can try to clear the cache from your app to see if that helps as well. 

Please let me know if you have any other questions. 

Best regards, 
Garrett DS

[GarrettDS]

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[DelicateDonkey]

Hi,

I've tried reinstalling the app (multiple times), I've created a new home, deleted (and re-added) all devices. Nothing seems to help.

[GarrettDS]

Hey there, 

Sorry to hear that nothing is seeming to help. I would suggest clearing the cache from the app as that may be the solution that you're looking for. 
Please let me know if you have any other questions. 

Best regards, 
Garrett DS

[GarrettDS]

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[GarrettDS]

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS