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One Google Router keeps varying in signal strength. Why?

MichaelAtticus
Community Member

I have three Google Routers in a few strategic locations in my home. According to regularly run speed tests, they've all been running "blazing fast" for about 7 months month. But lately, one of them is showing as "weak" signal. Nothing has changed in my set up or in my layout, so why are we experiencing varying signal strength?

10 REPLIES 10

Jhonleanmel
Community Specialist
Community Specialist

Hey MichaelAtticus,

Thanks for posting — let's see what's going on. 

Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices? 

Give these steps a try:

 

  1. If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
  2. Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
  3. Remove any special characters in your network name and password.
  4. Turn off IPv6.
  5. Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
  6. Unplug the power from your Google Wifi devices for 2 minutes.
  7. If the issue persists, try factory resetting your network.

Let us know how it goes.
 

Best,

Mel

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@MichaelAtticus how's it going with your Google router? Were you able to perform the troubleshooting steps provided above?

 

Keep us posted.

 

I appreciate the help, @mel.

 

Regards,
Emerson

Thanks for checking in, @Emerson 
Actually, I plan on executing the suggested fix this weekend. 
I'll check in to let you and @mel know how it pans out. 

MichaelAtticus


Hi MichaelAtticus,

 

Thanks for getting back to us. Sounds like a plan. Keep us posted.

 

Thanks,

Emerson

Dan_A
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hi MichaelAtticus,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Regards,

Dan

Let's not lock it up just yet, please. 
I'm still not getting the best results. I'm still working on it and will update again shortly. 

Thanks for all the help. 
MichaelAtticus




Dan_A
Community Specialist
Community Specialist

Hi MichaelAtticus

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hi there,

 

Sure thing! I’ll keep this thread open for 3 more days. If you need further help, let me know.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Dan