Philips contact sensor

[Jeanvd]

My philips hue door contact sensor is well linked with my google home but the status is not sent by philips hue, so i can't use the contact sensor to trigger an automation.

[Rusell]

Hi Jeanvd,

Thank you for posting in the community. I understand that your Philips Hue isn't sending the status. I'm happy to help you!

As the device is added to your account correctly, we recommend that you contact the manufacturer for further assistance. We apologize for the inconvenience caused.

If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!
 

Best regards,

Rusell.

[CordonBleu]

Hello Jeanvd,

I have the same problem. Have you found a good solution yet?

[Jeanvd]

No
I am using now only Philips Automation
Stange other sensors don't have the problem