12-28-2024 12:11 PM
Everytime I try to link my Phillips Hue account with my Google Home, its says "Hue Account Linked" then a moment later it says "Something Went Wrong, Try Again"
This has happened everytime and I cannot make anything work! I do not have a bridge, only the lights. I have tried going through the Hue app, everything. I do not know what to do!
12-31-2024 02:31 PM
Hi lucasblank,
Thank you for posting in the community! I'm sorry to hear that when you're trying to link your Philips Hue account through the Google Home app, it says "Hue Account Linked," but then it says "Something Went Wrong, Try Again." I'd be happy to help!
Given that you don't have a bridge, I'd like to confirm if you're attempting to set up the lights using 'Works with Google Assistant.' If so, bulbs may require both the Google Home app and the bulb manufacturer's app. You might also need a bridge or hub from the bulb manufacturer. To better investigate the inconvenience, I'd like to ask the following:
For now, I'd suggest the following steps:
Please keep me posted.
Best regards,
Jenniffer