*Need Help with Bell Streamer and Google Home!

[DEB80]

I have **two Bell Streamers**—one in the living room and one in the basement. Both are linked to the same account and email I use in the Google Home app.

The **basement streamer** picked up automatically by the app and is assigned to its room. But the **living room streamer** only shows as a “local device,” and I can’t figure out how to assign it to a room.

Anyone know how to fix this? Thanks!

[Guarcax]

Hi @DEB80!

Thanks for posting in the community.
I’m sorry for the inconvenience that you are having with your Bell Streamer. I can see that you have two of them; you were able to assign one of them to a room in your Google Home app, but the other device is not being assigned. No worries, let me help you with this.

If you are not able to assign it to a room through the Google Home app, you can try to do it by the device itself. You can check the next article for further assistance: How to set up Bell Streamer with Google Home or contact Bell support. 

Keep me posted.

Regards,

Daniel.

[DEB80]

Thanks for your comment. The mobile app didn’t allow me to assign it but when I downloaded google home app on my tablet, there was more features and I was able to do it!

[Guarcax]

Hi @DEB80!

Thanks for your reply. I'm really happy to hear that you were able to assign your Bell Streamer to a room by installing the Google Home app on your tablet.

If you have any other questions in the future, you can post them here.

Regards,

Daniel.