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Lor62
Community Member

Can anyone help me when I'm casting from pH to nest the film quality looks underdeveloped.i can't see them properly but can hear fine

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi Lor62,

 

Thanks for reaching out and letting us know about your casting concern. We'll work together to identify the cause of the problem and find a solution. A few questions: what Google Nest display are we working with? What is the distance between your Google Nest display and your Wi-Fi router? When you play a video via voice command, are you getting the same experience? Also, what troubleshooting steps have you taken so far?

 

You can refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest display. 

 

Regards,

Juni