Pixel 7 Pro not showing up in Google home presence sensing

[dargis49]

Had to reset Google home. Now my pixel 7 Pro will not show up under presence sensing.

Need help please.

[dargis49]

And yes the permission is set to always on/allow

[dargis49]

• Had to reset Google home. Now my pixel 7 Pro will not show up under presence sensing.

Need help please.

[Derickf]

Hi @dargis49,

Thank you for reaching out to the community. I’m sorry to hear that your phone is not showing up under presence sensing. I’ll be more than glad to help you with your matter.

Before we continue, I have some questions for you:

• What troubleshooting steps have you taken before contacting us?
• Have you tried to remove the app and install it again?
• Is there any other device linked to your Google Home account?
• Have you checked if the Google Home app has permission to use your location?
• Have you tried to create another home structure in the Google Home app?

In the meantime you can take a look at the following article: Nest Home and Away not working.

I’ll be waiting for your reply.

Best regards,

Derick.