Some of my Powerview Scenes routines have stopped working.
When using voice commands, some routines will return "sorry, powerview scene is not available" or something to that effect. While others will work via voice commands as usual.
I have reset the modem, router, and power cycled the powerview hub. My phone is a pixel 6, and three google minis
This is very frustrating, as it used to work.
Additionally, on my wife's iPhone, Google home will report that powerview is linked but never shows on the list of devices linked to her Google home account.
Help on both those issues will be greatly appreciated.
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? Thanks for letting us know what you have tried.
Have you tried to do factory resets on the devices?
I look forward to hearing from you.
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
I have Powerview installed on my iphone but have NOT been able to link it. Everytime I attempt to link the devise, I enter my user name and password for Powerview and I authorize google to control. But when I go to link apps, it does not shows at all and voice commands does not work for this app. However, the rest of my lights and smart devices all work. My issue is only with this. I deleted powerview and reinstalled, rebooted the hub, restarted my cellphone and nothing seems to work. Help appreciated.
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Not sure why I keep missing some of those notifications, my apologies.
* One piece of good news is that the connection from my phone (Pixel6 Pro) and Power View Scenes is now working again. I believe unlinking and relinking the PowerView app one more time to my Google Home account is what solved it.
* The second issue remains: When linking PowerView Scenes to my wife's Google Home account on her iPhone 8, the process completes successfully, but PowerView doesn't show in her list of apps "working with Google Home", she is not able to control the blinds via her Google Home account as a result. We tried to unlink and link again, but it didn't help unfortunately.
The PowerView Scenes app works fine for her when accessing it directly.
Hey there JeffV,
Good to hear that things are slowly getting resolved by themselves.
For the second issue, I'm not sure what the cause of that might be. It sounds like it's something outside of the realm of Google and more like something on the iPhone or the PowerView Scenes app.
I'd suggest reaching out to their support to see if they have any further knowledge on it.
Please let me know if you have any other questions.
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,