12-16-2022 06:58 AM
I have Spectrum Internet and I used to have a Router and Modem that were combined. Spectrum just installed a new model and separate router and now my Google Mesh network won’t work, despite being plugged into the router.
I was hoping to learn how to get this connected again. Any suggestions would be greatly appreciated! Thanks
12-19-2022 06:29 PM
Hi Johnnydisco,
Thanks for posting — let's see what's going on.
A few questions: can you describe your current network topology? Do you have a modem with a separate third-party router connected to it before your Google Wifi devices? We'll wait for your update.
Best,
Abi
12-26-2022 07:42 AM
Hey there,
We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
Regards,
Alex
12-27-2022 10:04 AM
Hello Johnnydisco,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Thanks,
Alex