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Home Automation

Blog Posts

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Hub no longer playing audio when casting to a group

I have a couple of different devices sharing the same Cast group - 2x Google Home Mini- 1x Nest Mini- 1x Chromecast Audio - 1x JBL Link 300 - 2x Nest Hub Some days back casting to the group called "alle" started on all devices except Nest Hub. I dele...

toprock by Community Member
  • 3598 Views
  • 12 replies
  • 2 kudos

i need to know how to pay for subscribition

Moderator edit: For the safety of our community members, this post was edited to remove personally identifiable information i cannot put my charge card in to pay for subscriptions my name ##### # ######

jblowery by Community Member
  • 754 Views
  • 3 replies
  • 0 kudos

Familiar faces not appearing

I have familiar faces turned on and it will identify a face, send me a notification, but often it's incorrect. I will view my library of saved faces, looking for the face that was misidentified and to correct it, but none from that time are found. On...

kanders745 by Community Member
  • 1074 Views
  • 5 replies
  • 0 kudos

Nest Extender not connecting

Hello,I am trying to get ourGoogle Nest Wifi extender to connect to our new Xfinity Router/Modem combo.I go into the google home app and follow the instructions, I plug it in and wait for it to pulse white, but then when I try to let it connect the a...

CD15 by Community Member
  • 625 Views
  • 0 replies
  • 0 kudos

Relaxing Sounds stop abruptly

This week or last, relaxing sounds began to stop playing after less than a minute, sometimes a matter of ten seconds. I have them automatically set to play on my bedtime routine, and they either don't play at all, or when I ask them to play, they sto...

Help I’m 76 years old

I’m 76 years old and do not know how to use the equipment. I’ve called but they say they don’t have any one who can come out to help me. I’ll gladly pay for help.

Nonna by Community Member
  • 631 Views
  • 3 replies
  • 0 kudos

Work with Grid Connect

Hi, we are planning to install a Google home in our house, if we install a grid connect light switch, can we use nest hub to control all its functions?

LightChen by Community Member
  • 534 Views
  • 2 replies
  • 0 kudos

Issues with Matter

Dear Help Community,I am trying to add my WiZ lights to matter. They have been upgraded to support this firmware and when I reset them my phone shows 'matter device available'. The setup process is successful and it adds the bulb to my home. However,...

Resolved! Google cannot link to Xiaomi account via Mi Home

There is a device from Xiaomi (there are several of them), I managed to easily add them all to Mi Home, but when in Google Home I go to the “Home Automation” section in the search, looking for Mi Home, it switches to entering Xiaomi account data, and...

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