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Removal of Nest Cam from device listings within the Google Home app if I no longer possess camera

jameskhair
Community Member

I recently upgraded my Google Nest camera from the first generation to the second generation. I am now unable to remove the first-generation camera from the Google Home app. I would like to remove the old camera without having to recreate my home, as seemingly advised elsewhere. I have over 20 devices in my home, and I do not want to spend half a day re-adding them all.

Can you please advise me on how to remove the old camera from the Google Home app?

3 REPLIES 3

jameskhair
Community Member

Resolved. I had to go to home.nest.com and ultimately remove the device from there. 

Juni
Community Specialist
Community Specialist

Hi jameskhair,

 

I’m glad your issue is resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.

 

Regards,

Juni

Markjosephp
Community Specialist
Community Specialist

Hello jameskhair,

It looks like we can consider this one complete, so we will lock the thread within 24 hours unless we can help out with anything else.

 

Regards,

Mark