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Restricted mode while casting YouTube video

DarshanaShrivas
Community Member

Hi All,  I am trying to cast some YouTube videos on TV using Chromecast but it is showing restricted mode needs to be disabled on Chromecast. I can play the video on YouTube in my mobile phone but not on TV while casting using Chromecast. Could someone help me with this? 

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

Is restricted mode turned on in your settings?

  1. Open the Google Home app.
  2. Touch and hold your Chromecast's tile.
  3. Tap the settings cog > Notifications & digital wellbeing > YouTube settings.
  4. Under “Use Restricted Mode,” turn off Restrict for me on this device or Restrict for unrecognized users on this device.

 


Volunteer since 2011, Product Experts are not Google employees.

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for providing some steps davidking.

 

DarshanaShrivas Have you tried the steps above? If the issue persists, try reinstalling the YouTube app on your phone. Uninstall and reinstall your Google Home app as well. Also, you can try resetting your Chromecast to its default settings. 

 

Keep us posted!

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey DarshanaShrivas,

 

I'm just checking in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey DarshanaShrivas,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex