SO HOT IN MY HOUSE

[Arodgee]

Help, every day it gets 78+ degrees in my house and takes 3 hours to get it down to 72 degrees and we like it below 70!! I just got a new AC and furnace last year so I know it's not that. I feel like it's this stupid nest. Do I have it on wrong settings? My schedule is set to what the temperature I want at the time but it's not working. What could it be? Help I'm desperate even my new born is sweating which is NOT good

[Llewis]

I am having the same issue and my unit is 2 years old. After troubleshooting shooting with customer service and was told it was not the Nest I spent hundreds to have my unit serviced just to have the same issue 2 days later. It is the Nest that is defective.

[Arodgee]

Ugh I'm so sorry. Did you buy a new one? 

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and see I could be of any help. I found an article that has some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Mlabrador]

Hi folks, 

Chiming in — have you had a chance to check the article above? Hope that helps.

Regards, 

Nikki 

 

[Azarco]

Hey everyone,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Thanks,

Alex