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Screen mirror not connecting

Maham
Community Member

2 weeks ago

Hi. I m using chromecast 2 generation. If was working fine but since last month I cant screen mirror with Samsung 7 Edge phone. And Samsung note 8 phone

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1 REPLY 1

GabrielaG
Community Specialist
Community Specialist

a week ago

Hi @Maham,

 

Thanks for reaching out to the Google Nest community. I'm sorry to hear that your Chromecast 2nd gen is not connecting for screen mirroring. No need to worry; I'm happy to assist you.

To help you with the correct troubleshooting steps, I need to clarify some information:

  • When did the issue start?
  • What is your Android version?
  • What is your Chromecast's firmware version?
  • Did you try updating your phone?
  • Have you already performed any troubleshooting steps? If so, can you please list them?

I'll look forward to your response.

 

Regards,

Gabriela

 

 

 

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