cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Shark clean app not syncing

nomadmitch77
Community Member

i can not get the google nest mini to sync with my shark clean app. 

9 REPLIES 9

Cathal_S
Gold Product Expert
Gold Product Expert

Hi nomadmitch77,

Please try following the instructions on the website linked below.

https://m.sharkclean.com/app/ 

 

Regards,

Cathal

Regards,
Cathal

Muddi
Community Specialist
Community Specialist

Hey nomadmitch77,

 

Thanks for reaching out, and appreciate your Cathal_S for helping here.

 

Checking in to see if you were able to link your Shark clean account to your Google Nest Mini? Let us know by updating this thread, and the community will be happy to help.

 

Looking forward to your response.

 

Cheers,

Muddi

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

nomadmitch77
Community Member

the instructions do not match the app on my phone, they will not work. give an error saying no devices were found, but i can go in my shark app and run either of my vacs. I'm using the  Shark EZ Wi-Fi Connected Robot Vacuum with XL Self-Empty Base - RV911AE, from target if that matters, the only sharkclean app that shows up in the play store, they are working fine with each other but when in the google home app trying to add, i go to {settings}, then to (works with google) then select sharkclean, and it saying no devices found...my broadlink, cync, and kmc smart are all working for the most part,   the broadlink works my ac unit but google says it can not find it, google will work my tv, stereo, 6 lights , although it says an error occurred for one even though it works it,..thanks for the help, i know people dont want to here it but my friend has the other brand..A#$%@..lol he can use it and work everything just fine, as well as having the app on his pc to work google home..i am seriously thinking of switching but i like google ..i use it on my phone , i have google chrome on my pc, i never use the microsoft browser, i like the simple google homepage..but i put off for years and finally got the home automation stuff, and i guess i should have researched more, the main thing i wanted was to access it from my pc. sorry for the rambling and mean no one any disrespect. Thanks for any help

 

Hi again,

In the link below are some more instructions I've found for the Shark clean assistant action.

https://assistant.google.com/explore/search?q=Shark+Clean 

Have you tried contacting the developers to ask if anything has changed in their set up instructions.

 

Regards,
Cathal

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

not working, not worth the effort, i think im switching to alexa, my friend has it , everything works, including his sharks.

thank you all for trying

 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry to hear that you're going to switch. I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS