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Sleep sensing doesn't record the whole nights sleep

Jojozep-yep-yep
Community Member

Sleep sensing only records the first few hours or minutes. I wake often during the night to drink water but google doesn't record any sleep after that. 

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Jojozep-yep-yep,

 

Thanks for reaching out. When did it begin? Were there any recent changes before it started? Try to re-calibrate Sleep Sensing and observe if it makes a difference. See the steps below:

 

  1. On the Nest Hub (2nd gen) display screen, swipe up from the bottom.
  2. Tap Settings Settings and then Sleep Sensing and then Calibrate device.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread. 

 

Cheers,

Dan