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Smart TV Philips 50PUG7406/78

MarcusNew
Community Member

Morning, 

I've a smart TV Philips 50PUG7406/78  with Chromecast built-in. I only play 720p vídeos size in some app, like popcorntime and stremio. Someone Knows when when will update 1080p vídeos format?

Best Regards,

Marcus

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey MarcusNew,

 

Thanks for reaching out.

 

The resolution of the content you're casting to your TV depends on the app that you're using if it supports 1080p video format. If it is but it's not showing on your TV, try coordinating with your TV manufacturer so that they can check your TV settings, software version and if it is updated.

 

Hope this helps!

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey MarcusNew,

 

Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey MarcusNew,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Regards,

Alex