Smart plug C by GE not connecting

[Jessiemasticola]

Trying to connect smart plug to Google Home and it isn’t working. Can’t find the plug when Google Hone is searching . Plug is on and nothi

[David_K]

If the Google Home app isn't able to find the plug, set up your device in the Cync (C by GE) app first. Once setup, follow these steps to link them to the Google Home app:

1. Open the Google Home app.
2. At the top left, tap the + icon, tap Set up device, then tap Works with Google.
3. Tap the search icon at the top right, search for and tap Cync (C by GE).
4. To complete the setup, follow the in-app steps.

[Juni]

Hi folks,

Thanks for the help davidking.

Hi Jessiemasticola, thanks for posting. I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Thanks,

Juni

[Juni]

Hi there,

I'm jumping in to follow up if everything is good here. Check another helpful link below. Let us know if you have any further questions.

Use smart lights with Google Nest or Home devices

Regards,

Juni

[Dan_A]

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Best,

Dan