Sony STR-DN1080 receiver still won't connect to Home

[DCubed72]

I posted a question about this a while back, I got it to reconnect for a short while and then the same problem returned. That post has been locked now, there were many other proposed solutions which I tried to no avail.  Today I called Crutchfield, the place I bought the receiver from, they suggested it was a DNS problem and I should remove the device from my router and reconnect it, I tried that and it did not work.  I'm going to call them back on Wednesday when their more experienced techs are in. Why won't this receiver show up in the Home app?!? 

[DCubed72]

Something strange I just noticed.  I can connect to the receiver through Spotify, and when I do the Home app shows that Spotify is paying on the TV the receiver is connected to, but the receiver itself still doesn't show up in the Home app.  Could this problem be related to being connected to a Sony smart TV?  Now that I think about it, I think this problem got significantly worse when I replaced my old dumb TV with this Sony smart TV.  The TV and the receiver work together seamlessly... Maybe too seamlessly.  

[DCubed72]

I called Sony tech support.  This product is discontinued and it no longer supports Chromecast built-in.  We're SOL, their only proposed solutions is to buy a new receiver. I'm furious

[Kimy]

Hi DCubed72,

Thanks for posting here in the Google Nest Community. I’m sorry to hear that about your Sony receiver. It’s possible that the integrated Chromecast hardware (motherboard) they integrated on this unit/model was similar to the Chromecast 1st Gen, which no longer receives updates. Or it could be something else. I suggest that you purchase the actual Chromecast device itself (Chromecast with Google TV). Let us know if you still have questions.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Regards,
Kimy

[DCubed72 · Accepted solution]

Thanks for the response.  Sony didn't say that the receiver couldn't be updated, just that it's discontinued and would no longer be supported.  I ended up plugging in an old Chromecast I had (I think it's 2nd gen) and using that to add to a speaker group.  When I tried to do that in the past it did not work, the Chromecast couldn't be used in speaker groups, but now it can!  I am finally able to play music throughout my whole house again, but it's not as smooth as it used to be.  With the chromecast built-in feature, I could wake the receiver from standby just by casting to it, but now I have to manually turn it on and change the input.  So, not an ideal solution, but it works better than nothing.  

[Alex_S]

Hello DCubed72,
 

I know how it feels when something stops working the way it should. But I'm glad to hear that you found a workaround for this.
 

Let us know if there’s anything else we can help you with Chromecast. 

Warmly,
Alex