Speaker group quit playing radio

[Mclem]

My speaker group quit playing my radio station. Speakers introduce station then nothing. I tried rebooting and deleted group. Still nothing

[Juni]

Hi Mclem,

Thanks for reaching out. A few questions: what Nest speaker do you own? Is it happening using a voice command or casting? When did it begin? Were there any recent changes made? When you try to play using YouTube music will it work? 

I  look forward to your response.

Regards,

Juni

[Mclem]

No recent changes using voice commands. It just quit. 

Weird thing is 2 days later it just worked.  It was not anything I did that made it quit, nor anything I did to make it work again. 

The gods must be crazy

[Mclem]

Oh, also I was able to play music. Yet my favorite radio only started with the streaming blurb, then quit. 

[Alex_S]

Hello Mclem,
 

Apologies for the late revert. We wanted to make sure that everything’s all set. Can the speaker group play your radio station still? If not, kindly try asking a specific Google Home speaker to play the radio station and see if that works. Also, try asking Google Assistant to play a different radio station in the speaker group. In this way, we can further isolate if it has something to do with the radio station, or the speaker group.

I’ll look forward to your response.

Best,
Alex

[Alex_S]

Hi there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Kind regards,
Alex

[Mclem]

Yes I did try the above. But it didn't work. I could only play music from my phone. My radio station just played the intro. 

After an update in June (I think) things got fouled up. Routines also quit working.

[Princesss]

Hi Mclem.

Thanks for the additional info you've shared.

Could you please provide your device's cast firmware version?

Check the firmware version of your speaker or display

To check which firmware version you're on, follow these steps:

1. Open the Google Home app .
2. Tap your device's tile.
3. Tap Settings Device information.
4. Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX"

Check the version on your Nest display

1.  Swipe up from the bottom of the display screen.
2. Tap Settings About device. You should find your "Cast firmware version."
   • For Nest Hub (1st gen) and Nest Hub Max: If “Fuchsia Version” is also listed, this means your device runs Fuchsia.

Looking forward to your response.

Best,

Princess