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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Thermostar app

Since you own the world, why are your programs so difficult to figure out? Why did it take 15 minutes to get here?Thermostat app. Icons too tiny for cellphone. Need simpler way to change schedule temps.

Google nest hot water won't turn off

Hi there detail is in the title, iv connected the thermostat and heatlink up, the heating works fine but the hw is on constant.. is there a setting during setup that causes this?Thanks in advance

Leepri by Community Member
  • 311 Views
  • 0 replies
  • 0 kudos

Chromecaster 1st gen

Hi all,my first gen Chromecaster has a red light on it and I’ve tried pushing the button in to factory reset but doesn’t seem to be working, nothing is coming up on the tv but a black screen, can anyone help?

3Jamie by Community Member
  • 1020 Views
  • 7 replies
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Brother QL-110NWB Label Printer on Google Home Network

Hi evereyone, so i've set up the Google Home WiFi across my house and working fine, however my label printer only has a WPS function to connect to the newtwork. For the life of me i cant see it appear on my Mackbook pro printer settings. I just can't...

KBabakian by Community Member
  • 918 Views
  • 4 replies
  • 0 kudos

My 3rd generation thermostat battery died

Hi I have a nest thermostat leaRing 3rd generation and the battery died after 2 years. It was mounted to wall but probably not in the right way. I have tried to charge it manually for the entire night but didn’t get charged. can the battery be change...

Martaldn by Community Member
  • 975 Views
  • 3 replies
  • 1 kudos

Link Arlo cameras

Can someone please tell ms how I can use google home Ap to view my cameras on the tv or my phone please? Have the Arlo ap , so can see cameras whilst out but would like to be able to view them from in the house too

JodyC by Community Member
  • 894 Views
  • 3 replies
  • 0 kudos

Help with doorbell replacement

I broke a part off the shell that clicks on to the nest doorbell. Any idea where I can buy a replacement? My doorbell is not secure and is just hanging off the wall. Please help ! I can’t find anything on Amazon or goodbye store .  

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BenMen by Community Member
  • 997 Views
  • 5 replies
  • 0 kudos

Nest guard factory reset not working

Hello! We bought a house recently that came with a nest guard. We don't have any key fobs or codes for it unfortunately. I pressed five to restart it which was successful. When I press two for 10 seconds plus to do a factory reset as recommended by m...

LN123 by Community Member
  • 1503 Views
  • 8 replies
  • 0 kudos

Device connections

I have smart plugs & an irobot that are showing offline on my account, but not on my wifes. When I originally connected them they worked fine with assistant. When I added them to my wifes account, mine went offline. All are using same wifi.

gmonnich by Community Member
  • 1639 Views
  • 9 replies
  • 0 kudos

Google Nest Wired Doorbell Peeling?

Can someone please help me. I have had my Google Nest Doorbell for just over 1 year and it started peeling. I see this is a known issue. Can someone please contact me for a free replacement? #. Thank you! 

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Deaket01 by Community Member
  • 392 Views
  • 1 replies
  • 1 kudos
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