Spotify premium not conecting to google home

[Zenart]

Hi

My google home device doesn't recognise my premium spotify account.

 As the photo shows the premium account is linked but everytime I ask google home to play a specific song it says that function is only available with premium accounts and then suggests a play list for me.

I have tried deleted home and spotify apps from phone and starting from scratch. Also a shutdown and restart of both devices. Still encountering the same problem.

Any help would be appreciated, thank you.

[Azarco]

Hey Zenart,

Thanks for reaching out — let's figure this out.

When did it start happening? Also, is it working when playing on your other devices?

Give these steps a try:

• Unlink your Spotify account in your Google Home app.
• Sign out from your Spotify app and sign back in.
• Reset your Google Home to its default settings and link your Spotify account.

Looking forward to your response.

Best,

Alex

[Azarco]

Hey Zenart,

Did the suggested steps help? Let us know if you still need my help.

Thanks,

Alex

[Azarco]

Hey Zenart,

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

Kind regards,

Alex