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The indoor temperature on nest thermostat in not accurate

DispleasedGuy
Community Member

I just purchased 3 nest thermostats. 1 of them is working properly. The other 2 are displaying the indoor temperature inaccurately. My indoor temperature is usually around 67-68 degrees. 1 nest is showing 86 and the other one 88. When I set the heat higher, the indoor temperature number dropped to 72. After I lower the heat, then indoor temperature would display higher in the 90's thus leaving us with no heat. 

Is there a way that I can fix the indoor sensor ? I've already updated the system to a newer version, and factory reset it. 

Thank you !

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article that has some details that could be of use. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

EdwardT
Community Specialist
Community Specialist

Hi DispleasedGuy,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edwawrd

Azarco
Community Specialist
Community Specialist

Hello there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Best,
Alex