Thermostat automatically adjusting temp; can't change setting

[tjbaldwin]

Hi,

I have a nest thermostat that is showing the message "shifting 1 degree cooler for peak time".  When I research, all posts seem to say to go to Nest, open settings, then open NestRenew and go to settings..... etc. etc.  So I log into Nest and go to settings.  But for NestRenew, it says it wants me to join for 7 day free trial.  I don't want this.  I never signed up for this.  So how can I change a setting for a product I never asked for and don't want?

Very much appreciate any help with this.

Terri

[ByronP]

Hi tjbaldwin,

Thank you for posting in the community. I understand you’re having trouble with your Nest Thermostat, which is showing a message “shifting 1 degree cooler for peak time," and now it’s automatically adjusting temperature. You mentioned that you never signed up for this service. I appreciate all your troubleshooting efforts in this situation. Help’s here.

The feature you’re seen is part of a Nest Renew service that makes small, short-term temperature changes to align with optimal energy periods, allowing you to easily save on your utility bill.

If you would like to turn off Nest Renew shift, please follow these steps:

1. Visit your Nest Renew page, then log in to your account.
2. Select Settings.
3. Go to the Energy Shift Settings section and disable Standard Savings and/or Time of Use Savings.

Additionally, if you want to cancel the entire subscription, please do the following:

1. Visit your Nest Renew page, then log in to your account.
2. Select Settings.
3. Click on Manage Enrollment under Your Information.
4. Select Unenroll my home.

Please let me know how it goes.

Regards,

Byron

[tjbaldwin]

Thank you very much for the detailed instructions.  Very much appreciate it.   It worked perfectly and I'm all set.

[ByronP]

Hi tjbaldwin,

Thank you for your reply. I'm glad that it has been resolved. Please don't hesitate to reach out if you still need any more assistance.

Regards,

Byron