Good morning. I have a multiple socket 3 socket + usb. Detection is successful and the device works fine, but google home only detects USB sockets. Does not find and display 3 remaining electrical sockets. Alexa works fine but google doesn't. All this happens recently because everything worked until 1 month ago. It may have been some update. I have already paired the device many times but same result. Please help me. Thank you
We're sorry to hear that you're having problems controlling your electrical sockets — let me help you out.
A quick question: were there any recent changes or updates on your network, set up or apps?
Let us know how it goes.
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.