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Upgraded my router and can't update my nest products with new wifi password

Lbiterp
Community Member

Verizon came and upgraded my router which changed my wifi password. I have been unable to get my door locks, cameras and smoke detectors working. I have tried to reinstall many times and still does not work. I was able to update the new wifi password on the thermostat as I could add the new password directly on the thermostat. 

There must be an easier way to simply update the new wifi password then having to go through the installation process again.

Hoping someone can help.

Thanks

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Lbiterp 

Unfortunately, Google Nest does not make it easy, and in many cases you do have to factory reset your devices and reinstall them. See this Help topic:

https://support.google.com/googlenest/answer/10165378

View Recommended Answer in original post

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Lbiterp 

Unfortunately, Google Nest does not make it easy, and in many cases you do have to factory reset your devices and reinstall them. See this Help topic:

https://support.google.com/googlenest/answer/10165378

JoeyZaZa
Community Member

Yeah, I'm in the same boat.  This whole system is trash... really not user friendly (much like all google products).

 

I'm currently waiting 60 days with my cameras unplugged to see if they reset... if not, they will go in the trash and I will be fully investing in a proper system.