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Using a Nest Protect Smoke Detector in a foreign country

Andrija
Community Member

I would really like to use a Nest Protect Smoke Detector to protect my family in a foreign country. I’m planning on ordering one, and I’m wondering, if it will work as intended, meaning.. if it will serve it’s purpose as a smoke detector, in a country like Serbia, whether it is connected to the app or not.. or if it is somehow region locked, and thus won’t work whatsoever.

5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

It's not region locked. However, Google Home and Google Nest products are optimized to work best with specific Wi-Fi standards depending on where they are sold. This means if you buy a product designed for one country, it may not work as expected, or may not work at all, if you try to use it in a different country than where it was designed for and you won't be able to contact Google or have any warranty support, unless you return it to a supported country. Given Nest Protect is a safety device, my recommendation would be to find an alternative product that is sold and supported in your country.

Thank you for your response!

Ebedia
Community Specialist
Community Specialist

Hi everyone,

 

@Andrija I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

 

I appreciate the help, davidking.

 

Thanks,
Emerson

Ebedia
Community Specialist
Community Specialist

Hello Andrija,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Emerson

Azarco
Community Specialist
Community Specialist

Hey there,

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.


Best,

Alex