cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

WHat Phone Number can I call about a billing issue?

robincorsiglia
Community Member

I have a charge of $60 on my Apple card that says Google Nest $60.  Who can I call and talk to someone to see what this charge is for?

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@robincorsiglia 

Do you have a $60 (annual) Nest Aware subscription? You can check your subscription here:

https://store.google.com/subscriptions

To contact support, the only option is to start with this link:

https://support.google.com/googlenest/gethelp

Thanks for the info.  I thought this might be what the charge was, but after spending time on the Google Nest Web site I could not confirm it.

@robincorsiglia 

If you went to the Subscriptions Management page, selected your subscription, selected "View payment history", and could not find a subscription transaction that matched your $60 charge, then all I can suggest is to contact Support, using the link I included earlier.

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

I'm grateful for the help you provided here, @MplsCustomer.

@robincorsiglia, I wanted to check if you were able to confirm what that $60 charge was for. Please reply to this thread if you still need assistance.

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi there robincorsiglia, 

I know it has been a while, but I wanted to ensure that everything is covered on your end. Inform me if you still need a helping hand.

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey robincorsiglia, 

I want to ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Thanks,
Lovely