Wake Display on Approach

[Elemenop42]

 

Maybe there’s an easy way to fix this, because I can’t find any topics on it, and I would expect other people would be annoyed by it as well…

I have my Nest Thermostat set to wake the display on approach, because I want it to show me the temperatures without having to touch the thermostat. The problem is, it doesn’t always show the temperature. Sometimes I’ll get something almost like an advertisement saying “save more at home”. How do I get rid of this for good? Because it’s pointless to have it set to wake the display on approach if I still need to touch it or get out my phone to get to the next screen and see the temperature. 

 

[David_K]

My understanding is you should be able to dismiss this message and it shouldn't show again. If not, it's possible the display has frozen. I'd suggest trying to manually restart it which should allow you to dismiss the screens:

1. Pull your thermostat off its base.
2. Remove both AAA batteries.
3. Replace the batteries and press your thermostat onto the base until it clicks into place. 
4. Your thermostat will take a few moments to turn on and restart.

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. I just want to confirm if you were able to try the steps provided by davidking. Please let us know if that helps. 

I appreciate your help, @David_K.

Best,

Jenelyn

[zoeuvre]

Hey Elemenop42,
 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,

Zoe

[zoeuvre]

Hi there, 

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thank you, 

Zoe