Wired indoor Nest Cam 2nd gen not connecting to network

[paul4ut]

    I have a new, out-of-the-box, 2nd generation indoor wired cam. After plugging the cam in, the light on the face of the camera goes off after 10 seconds. I have not been able to have it powered up long enough to connect to our home network. We have a 650 mbps fiber optic network, and use the latest Google WiFi Pro router. All devices are on the same wi-fi.  Also, we have a new "smoke & CO alarm" with the same issue. Any ideas on how I can get everything connected? Many thx in advance!

[MplsCustomer]

@paul4ut 

What color is your status light when you first plug it in? Have you tried a different outlet? Is the USB cable plugged securely into the adapter?

It's pretty odd for 2 new Google Nest devices to not power up.

[Juni]

Hi folks, 

Appreciate the help here, MplsCustomer.

paul4ut, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[LovelyM]

Hello paul4ut, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Thanks, 
Lovely