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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest mini WiFi connection issue

I have connected it previously using SSID & password with my previous internet provider.This new internet provider has open wifi. i.e no SSID & passwords are asked while connecting to wifi. But a webform pops in my phone browser which asks username &...

Resolved! Doorbell or Cam Event to tigger all cameras.

Hello! Does anyone know if a set doorbell or floodlight can event can trigger/link recording on all cameras?I have 2 nest doorbells and 3 floodlight cams (all hardwired)… what I’m trying to do is when an ‘event’ triggers a recoding on any single goog...

Resolved! Google Chat Support

When trying to engage Google in chat support, once a rep becomes available and begins the conversation, there is no way to respond (no text box, keyboard doesn't appear). Why?Apple iPhone 13, latest version of ios.

sjtryon by Community Member
  • 3592 Views
  • 11 replies
  • 2 kudos

Resolved! Routines: Personal vs. Household

Keyword triggers locked into personal routines preclude the use of those triggers for household routines. Why?This is incredibly frustrating.

sjtryon by Community Member
  • 2276 Views
  • 5 replies
  • 0 kudos

Resolved! Ghost Routine

Every morning at 4 AM, Google Home turns on my bedroom lights. No routine has this command. To troubleshoot, all routines were deleted and recreated. All devices have been robooted. No amount of checking and testing corrects this situation. Anyone ha...

sjtryon by Community Member
  • 3969 Views
  • 14 replies
  • 0 kudos

Power issue email

I keep getting a power issue message on my thermostat and when this happens I get an email from Google Nest that states: "We've identified an issue with your new Nest Thermostat and its ability to draw power from your heating or cooling system. Unfor...

agrecojr1 by Community Member
  • 1610 Views
  • 10 replies
  • 0 kudos

Google Home wont connect to new wifi

Hi! I just received a new router and have a new wifi configuration. How can i update everything/ all at once (lights, many rooms, google products, etc.) From the app?The manual update for each does not work for nest protect, hub etc...TIA

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