adding the doorbell to google home that can't normally be added

[Myhotmail]

hello, this doorbell is not added to google home, do you know how to add it, it works with battery now S-Link Swapp SL-EG22

[Jenelyn_O]

Hi Myhotmail,

We appreciate you checking that to us. Let’s get this sorted — a few questions: how far is your doorbell from the router? Are there other devices connected to the same Wi-Fi where the doorbell is connected to? Also, are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the doorbell?
 

Going over the steps here might help:
 

1. Uninstall and reinstall the Google Home app.
2. Charge the doorbell.
   1. Use the USB cable that comes with it.
   2. The status light on your doorbell will blink white when it is charging.
   3. Once your Nest doorbell is fully charged, the status light will appear solid white.
3. Go to Settings > Privacy > Location Services > Nest.
4. Switch to a different WiFi network, if one’s available > if possible, switch to cellular data.
5. Restart your router, unplug it from the power outlet, wait for 1 to 2 minutes. Then, plug it back in.
6. Power cycle your phone, turn it off for 1 to 2 minutes. Then, turn it on.
    

Let me know how it goes.

Best,

Jenelyn