08-14-2022 11:29 AM
starting this morning, the camera shows images with a red filter and I don't know why. The lawn looks yellow and everything else looks red. it was completely normal when I check yesterday's record. does anyone know what should I do?
Answered! Go to the Recommended Answer.
08-14-2022 01:42 PM
Good idea @MplsCustomer! If that doesn't work you could always so a reset of the device as a last resort.
08-14-2022 12:16 PM
We had something similar once, and resolved it by turning Night Vision off and then back to Auto.
08-14-2022 01:42 PM
Good idea @MplsCustomer! If that doesn't work you could always so a reset of the device as a last resort.
08-18-2022 03:26 PM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you @MrVacca for your help!
Best regard,
Brad
08-19-2022 05:39 PM
Hey BanC,
As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.
Thanks,
Archie
08-15-2022 08:54 AM
@MplsCustomer I did what you suggested, it didn't work.
I tried restart the camera, it worked for only one day, the next morning the purple tint just came back again.