camera have red filter

[BanC]

starting this morning, the camera shows images with a red filter and I don't know why. The lawn looks yellow and everything else looks red. it was completely normal when I check yesterday's record. does anyone know what should I do?

[MplsCustomer]

@BanC 

We had something similar once, and resolved it by turning Night Vision off and then back to Auto.

[MrVacca · Accepted solution]

Good idea @MplsCustomer! If that doesn't work you could always so a reset of the device as a last resort. 

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you @MrVacca for your help! 

Best regard,
Brad

[aatienza]

Hey BanC,

As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance. 
 

Thanks,

Archie

[BanC]

@MplsCustomer I did what you suggested, it didn't work. 

I tried restart the camera, it worked for only one day, the next morning the purple tint just came back again.