cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

camera is showing front yard

Primmrose
Community Member

My front camera is no longer showing the porch, rather it is showing the front yard. What has happened and how do I fix it. I tried to reset the camera where it is mounted but it is turned as far as it will go and still does not show the porch. I have checked all the settings and everything seems to be right. 

Primrose

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Primmrose 

If your camera works in the Google Nest app, perhaps you inadvertently zoomed the camera with the "Enhance" feature.

https://support.google.com/googlenest/answer/9251364?hl=en-AU&sjid=4475652841364154921-NA#zippy=%2Ce...

View Recommended Answer in original post

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Primmrose 

If your camera works in the Google Nest app, perhaps you inadvertently zoomed the camera with the "Enhance" feature.

https://support.google.com/googlenest/answer/9251364?hl=en-AU&sjid=4475652841364154921-NA#zippy=%2Ce...

Thank you so much. 

 

Juni
Community Specialist
Community Specialist

Hi folks, 

 

Appreciate the help here, MplsCustomer.

 

Primmrose, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Regards,

Juni

Primmrose
Community Member

Got it fixed. 

Thanks

Juni
Community Specialist
Community Specialist

Hi there,

 

I’m glad your issue is resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.

 

Cheers,

Juni