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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Routines: Personal vs. Household

Keyword triggers locked into personal routines preclude the use of those triggers for household routines. Why?This is incredibly frustrating.

sjtryon by Community Member
  • 2331 Views
  • 5 replies
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Resolved! Ghost Routine

Every morning at 4 AM, Google Home turns on my bedroom lights. No routine has this command. To troubleshoot, all routines were deleted and recreated. All devices have been robooted. No amount of checking and testing corrects this situation. Anyone ha...

sjtryon by Community Member
  • 4094 Views
  • 14 replies
  • 0 kudos

Power issue email

I keep getting a power issue message on my thermostat and when this happens I get an email from Google Nest that states: "We've identified an issue with your new Nest Thermostat and its ability to draw power from your heating or cooling system. Unfor...

agrecojr1 by Community Member
  • 1659 Views
  • 10 replies
  • 0 kudos

Google Home wont connect to new wifi

Hi! I just received a new router and have a new wifi configuration. How can i update everything/ all at once (lights, many rooms, google products, etc.) From the app?The manual update for each does not work for nest protect, hub etc...TIA

Port forwarding issue, device not appearing.

Hey!I am currently trying to port forward a Minecraft server, however, the device I want to set it up on is not appearing under the "Device/IP" tab in the port forwarding settings. I was wondering if anybody knows how to solve this issue.My computer ...

BEN23695 by Community Member
  • 534 Views
  • 3 replies
  • 0 kudos

403 error when trying to edit a Routine

I have a routine that I wanted to go in and edit this morning, and when I try and access it from the home app on my S21, I receive a 403 access denied error. I've tried this whole on wifi, and one my phone's mobile network. I've also tried deleting t...

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