cancel
Showing results for 
Search instead for 
Did you mean: 

cant connect with chromecast

leifei
Community Member

My LG sl8yg soundbar wall cannot be updated when it is added to Google Home. Google Home prompts that updates are being installed, but the soundbar wall does not prompt that updates are being installed. Google home prompts whether your assistant will respond after the installation is completed, but the echo wall does not. I checked my network, reset my soundbar, and reconnected, but the same problem occurred.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi leifei,

 

Thanks for reaching out and I'm sorry for the late response. I want to understand your concern further.

 

Quick questions: what type of Chromecast device do you have? Are you trying to connect you LG SL8YG soundbar to the Chromecast device? 

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How's it going? Still need help?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello leifei,

 

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer