cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

electric shutter while added to Home contains 2 states out of 3

yanivka7
Community Member

‎03-31-2025 03:16 AM

Hi,

 

Added smart electric shutter wifi of the switcher company. While used from switcher works successfully with the 3 states (open, close and STOP) as well has ability to set ratio. When added to google home application through switcher have just 2 modes (open and close). How can i fix it?

 

 

Labels:
0 Kudos
1 REPLY 1

EduardoN
Community Specialist
Community Specialist

‎04-04-2025 04:59 PM

Hi @yanivka7,

 

Thank you so much for sharing this in this community! Regarding the issue you're having with your smart electric blind – where the app has all three modes (open, close, and stop) but the Google Home App only shows two (open and close) – I'd like to ask you a few questions so I can guide you through the correct troubleshooting steps. I'm here to help you!

  • What is the software version of the Google Home App?
  • Are you using an iPhone or Android?
  • Do you have an error code in the Google Home App?

Please feel free to share any additional details you think might be relevant.

 

Best regards,

Eduardo

0 Kudos