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find my phone has few devices

wowo123
Community Member

Hi

I misplace my phone a lot. nest was helping out via "find my phone" command.

somehow my device was duplicated and now it says "i found a few devices connected" and only allows to ring the first option which doesnt ring my phone.

 

how do i remove the duplicate entry in the device list to have my phone ringing via "find my phone" command?

1 Recommended Answer

Alex_S
Community Specialist
Community Specialist

Hi wowo123,

 

Thanks for visiting the Google Nest Community.

 

Go to this link and check if the devices listed are up to date. Uncheck devices that are no longer in use. Then, unplug and plug back in your Google Home device for a minute to reboot it and try the find my phone command again. 
 

Let me know how it goes.


Regards,
Alex

View Recommended Answer in original post

4 REPLIES 4

Alex_S
Community Specialist
Community Specialist

Hi wowo123,

 

Thanks for visiting the Google Nest Community.

 

Go to this link and check if the devices listed are up to date. Uncheck devices that are no longer in use. Then, unplug and plug back in your Google Home device for a minute to reboot it and try the find my phone command again. 
 

Let me know how it goes.


Regards,
Alex

Alex_S
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?


Best,
Alex

wowo123
Community Member

Hi Alex

 

thanks! what an easy fix! i would have never found this link! 

Thank you!

Alex_S
Community Specialist
Community Specialist

Hey wowo123,

 

Yay! I’m glad to hear that this has been sorted out! As we've got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread soon. Should that happen, feel free to create a new one if you have more questions or other concerns in the future.

 

Cheers,
Alex