google nest problems

[peter122]

i have new router and can not connect my google nest to it used to say it was connected then within 1sec it said no internet connection

[MplsCustomer]

@peter122 

Google Nest does not make it easy to update Wi-Fi settings for its devices. That's why their first recommendation is to set the network name (SSID) and password on your new router/modem to the same values used on your old router/modem.

If you can't do that, then you need to remove the device from the Google Nest app or Google Home app, do a factory reset to clear the Wi-Fi settings (https://support.google.com/googlenest/answer/7073477), and then reinstall the device.