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Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

What is the Product Experts Program? Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

nest thermastat

hello i just hooked up my nest thermastat was working great i changed phones and now it blows heat can anyone help me

jskopins by Community Member
  • 1132 Views
  • 3 replies
  • 0 kudos

Something went wrong

Every time I click on my tv on my google home app, a black box flashes, “something went wrong” and my tv wont connect. What should I do?

GrantM17 by Community Member
  • 1391 Views
  • 4 replies
  • 0 kudos

Help with adding cameras to google home app

Our nest cameras went offline and we had to reset all our cameras and doorbell. When we go to the google home app our devices are all missing. We tried to re add them but getting an error saying can’t find after we scan the QR code. Help!!

roghid by Community Member
  • 881 Views
  • 4 replies
  • 0 kudos

Nest audio needs activation before setup

Nest audio will not setup or connect using Google Home. Can connect via WiFi and Bluetooth. Once connected setup refers to U.S. guide which is no help. Performed factory reset. Using pixel 6 and Android 13. Message reads nest audio must be activated ...

RF91741 by Community Member
  • 1140 Views
  • 5 replies
  • 0 kudos

Nest audio setup/connection with Google Home

Nest audio will not setup or connect using Google Home. Can connect via WiFi and Bluetooth. Once connected setup refers to U.S. guide which is no help. Performed factory reset. Using pixel 6 and Android 13.

RF91741 by Community Member
  • 1209 Views
  • 6 replies
  • 0 kudos

Nest app can’t recognize my iPhone for location

I am unable to use my iPhone for the Nest app to determine my location to determine if I am home or away. The app message says, “It’s been a few days since we've heard from your phone.For now it's not being used for Home/Away Assist. Check your phone...

Jbaugh4663 by Community Member
  • 2611 Views
  • 3 replies
  • 1 kudos

Thermostat has mind of its own

All I want to do is set my thermostat A/C for 75 and leave it. Why can't I do that? This product is inferior to the manual thermostat in my parents' home because it thinks it knows what I want better than I do. I don't want OPTIONS, I want the thing ...

Kevin10 by Community Member
  • 4312 Views
  • 9 replies
  • 1 kudos

Nest Thermostat Setup keeps asking to replace batteries

Hi all. Trying to install a Google Nest thermostat. I’ve installed a couple of them so I’m aware of the basic wiring and process. I have the thermostat installed on the plate and all the wires are in the terminals. I go to set it up on the google hom...

Maverick13 by Community Member
  • 3789 Views
  • 9 replies
  • 0 kudos

Nest Password

How do I change the password for my Nest thermostat? Why does Google make it so hard to find the answer?

richt11 by Community Member
  • 907 Views
  • 4 replies
  • 0 kudos
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