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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Device not found

Google Home says device not available even though they are linked and assigned to home and room

Melissa97 by Community Member
  • 674 Views
  • 3 replies
  • 1 kudos

Nest camera not working. Cant cancel subscription

My nest camera stopped working and I was unable to log into it with my current email. Google states it's not the correct email address. After 25 emails with Google nest they haven't been able to stop payments for the yearly subscription. I don't know...

Alicia2 by Community Member
  • 335 Views
  • 0 replies
  • 0 kudos

SmartDry Shuttering

(Labels aren't really accurate) Probably not the place to ask, but any chance Google Nest would acquire Connected Life Lab's SmartDry tech? The company shuttered in June and it's products are likely to stop working come September. It's a pretty simpl...

Google speaker not connecting to WIfi

I recently used to a new apartment and I am trying to set my google speaker. I am trying to connect it to the new wifi but keeps telling something went wrong. To note that I reset my speaker and turned off the wifi but nothing is working. Help please...

Sam10 by Community Member
  • 681 Views
  • 3 replies
  • 0 kudos

Google home

our google home system just went offline and we cannot figure out how to get it back online. We have the routers for wifi.

C by GE outlet not connecting to Google Home

Recently my C by GE smart plug has stopped responding to Google home in the app or by voice. I unlinked them deleted in the GE app, reconnected, updated, and re-linked with Google home. The day I did all that it worked again, then the very next day i...

Darkmanbt by Community Member
  • 840 Views
  • 3 replies
  • 0 kudos

Outdoor camera battery

My batteries keep dying and going offline. It says to charge them but I don’t know how, they’re wired. It’s probably because my lights are constantly turning on when a moth flies by it etc. any suggestions or a way to charge them? Thank you.

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